A speech recognition system integrated into the elevator that allows passengers to select floors and activate functions by spoken commands without touching any surface.
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Elevator voice control systems use embedded or cloud-connected speech recognition engines to interpret spoken floor commands in multiple languages. A microphone array in the car ceiling captures voice input; the system processes the command, announces confirmation, and registers the floor call. Noise cancellation algorithms distinguish speech from ambient elevator and building noise. Voice control improves accessibility for visually impaired and mobility-impaired passengers and provides touchless operation. Wake words (such as 'Elevator' or 'Floor') prevent accidental activations from general conversation. Integration with building access control allows the system to accept only authorised floor requests from authenticated users. Voice control is increasingly paired with AI assistants for conversational interaction — passengers can ask for building information, weather, or directions. EN 81-20 accessibility requirements encourage features that reduce reliance on visual and touch interfaces.
