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Elevator Hall Call Panel: Single Two-Button Destination Types, EN 81-20 Arrival Signal, EN 81-70 and Fire Recall

Glossary › Hall Call Panel (HCP)

The landing push-button station outside the elevator doors that allows waiting passengers to summon the elevator; it typically provides up and/or down directional buttons with illuminated confirmation and an audible chime when the elevator arrives.

Full Definition
Hall Call Panels (HCPs), also called landing call stations or landing operating panels (LOPs), are installed at each landing served by the elevator. Types: (1) Single-button (top and bottom landings) — only an 'up' button at the lowest landing and only a 'down' button at the highest landing; (2) Two-button (intermediate landings) — both 'up' and 'down' calls; (3) Destination-entry panels — in destination dispatch systems, a numerical keypad or touch-screen replaces directional buttons; passengers enter their destination floor before entering the car. Requirements under EN 81-20: (a) button illumination must confirm call registration; (b) audible and visual signal when car arrives at the landing (chime + direction arrow or lantern); (c) EN 81-70 requires that the highest HCP button is ≤900 mm from the floor for wheelchair users; Braille and raised number markings are required; (d) contrast and illumination requirements for low-vision users. In fire recall mode (EN 81-72), all HCP calls are cancelled and the lift returns to the fire recall floor; HCPs are locked out. Vandal-resistant designs use flush stainless-steel or brass fascia. Serial wiring protocols (CAN, RS-485, proprietary) reduce cabling compared to traditional multi-wire landing panels.
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Term
Hall Call Panel (HCP)
Usage Area
All elevator landings — passenger call interface at each floor for summoning the elevator
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