An elevator system that transmits operational data to remote cloud servers for real-time monitoring, analytics, and predictive maintenance management.
Full Definition
Cloud-connected elevators use embedded IoT gateways to stream operational parameters — door cycle counts, motor temperatures, vibration signatures, call response times, fault codes — to cloud platforms. Operators and service companies can view dashboards showing fleet status, receive automated fault alerts, and access historical trend data from any internet-connected device. Machine learning algorithms running in the cloud analyse the data streams to predict component failures before they cause downtime. Cloud connectivity also enables remote diagnostics where technicians can examine logs and sometimes adjust parameters without a site visit, reducing costly emergency call-outs. Major manufacturers including Otis (ONE), KONE (24/7 Connected Services), and Schindler (Ahead) have deployed cloud platforms for their installed fleets.